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SEMRA ERİŞKON
Experience
Garanti Factoring Hizmetleri A.Ş, Nov.2005- Continue Istanbul,Turkey
Client and Correspondent Relations Assistant Vice President
-Management of the Export Companies in portofolio.
-Coordinating the relations both with export companies and import factor.
-Managing the sales period from the begining to end.(İnternational and domestic)
- Coordinating the operation part for the customer needs.
- Preparing sales reports ,checking avalibilities for the future business and also competition -checks of national and international markets.
-Assure team coordination
- To reach for the revenue goals.
Global MT Foreign Trade and Consulting April 2005-Nov.2005 İstanbul/Turkey
Assistant General Coordinator
-Assure team coordination including 3 department with 20 people.
-Searching for options in foreign markets;
-Preparing business protocols and contracts;
-Coordinating customer satisfaction works;
-Giving support to the customers which are especially SMME?s for foreign trade
-Giving consultancy about foreign trade;
-Giving assistance to AB projects in the company.
-Preparing country reports and market research
Conrad Hotel İstanbul November 2004 ? April 2005 İstanbul/Turkey
Group Sales Coordinator
-Worked with European market;
- Coordinating foreign business meetings;preparing all accomadation and banquet details
-Preparing contracts;
-Market searchs;
-Competition checks.
-Coordinating the sales team including 8 person.
Conrad Hotel İstanbul July 2004-November 2004 İstanbul/Turkey
Assistant Business Developer / Sales Department.
-Revenue controls,
-analyzing Regional Sales Reports, Sales Trend Reports ; giving back assistance to sales teams;
-Giving assistance to preaparing yearly business plans;
-Coordinating security organizations;
-İnventory prizing.
Indigo Tours, January 2004 ? April 2004 London, UK
Sales Associate
- Evaluating client expectations. Planning and organizing custom tailored tours for individuals.
Tralee Hotel & Pavillion F.Center, August 2003 – December 2003 Bournemouth, UK
Advisor
- Assisting management of daily events,
- Assure team coordination.
ARK Turizm & Organizasyon Ltd. Şti., October 2002 – May 2003 Istanbul, Turkey
Sales Associate & Tour Operator
- Organizing custom tailored tours targeting college students,
- Planning and coordinating transport, accommodation, and recreational actvities.
- Executing follow up activities and measuring customer satisfaction.
Lilyum.com, January 2002, May 2003 Istanbul, Turkey
Owner
- “.Com? start up business which found its roots in a B2C college project.
- Offering textile products to customers direct from manufacturers.
- Success in reaching a customer base of 250 people.
Jasmin Diving & Watersports Center, Dedeman Hotel, June 2002 – October 2002
Sales Associate Antalya, Turkey
- Assisting diving instructor in daily operations.
- Presentation and sales of special activities for guests.
Turkcell İletişim Hizmetleri A.Ş., August 2001 Istanbul, Turkey
Trainee, Cooperate Customer Relations
- Assisting order tracking
- Preparing Regional Sales Reports, Sales Trend Reports, Incident Reports.
- Experience with Supply Chain Management Systems.
Ericsson Telekomünikasyon A.Ş., June 2000 - August 2000 Istanbul, Turkey
Traine, Export and Logistics
- Experience with international shipments and customer operations.
- Experience with product distribution channels (wholesale)
- Experience with order handling
Education:
King?s School of England, June 2003 ? March 2004 Bournemouth, UK
English Language Program
- Recieved English Advance Certificate
- Acquired Business English Skills.
Istanbul University, October 1999 ? June 2003 Istanbul, Turkey
Business Administration Faculty
- Bachelors Degree, Business Administration
- 3,01 / 4 GPA
Istanbul University, October 1997 ? June 1999 Istanbul, Turkey
Veterinarian School
Bahçelievler Adnan Menderes Anatolian High School, 1996 ? 1997 Istanbul, Turkey
- 4,37 / 5 GPA
Konya Selçuklu Anatolian High School, 1990 ? 1996 Konya, Turkey
- 4,78 / 5 GPA
Computer Skills:
- Microsoft Office tools( Word, Excel, Powerpoint,Acsess)
- Microsoft Project
- Netsis 2000 (SCM application used in Ericsson)
-Fidelio Sales and Marketing
-Outlook
-Coolgen
-TEL-NET
Language Skills:
- English Advance
- German Pre-Intermediate
Certificates:
- Lead Auditor registered by IRCA ( ISO 9001- Quality Management)
-Customer Focused Selling I,II,III ( Hilton Hotels Corporation , Conrad İstanbul, by Matthew B. Muller)
- International Marketing
-Basic Factoring Education
-Foreign Trade Management
-Foreign Trade for SMEs
-GRIF
-Kredilendirme Süreci ve Mali Analiz Teknikleri
-Dış Ticaret Finansmanı
-Bankacılar için Ticaret Hukuku
-Factoring?de Dış Ticaret İşlemleri
-Muhabir Garantili İhracat Ve İthalat Faktoringi(Two Factor System)
-Powerpoint
-Advanced EXCEL
-Duygularla Güçlenmek
-R.Y.L.A I (NLP Program) by ACAR BALTAŞ
-R.Y.L.A II
- King?s School of England, English Advance
-Cambridge First Certificate
- CMAS Divers Certificate
-Essential Food Service and Catering(Academi of Food & Wine UK)
Memberships:
- Istanbul University Outdoors and Mountaineering Club,
- Istanbul University Culture Club
- Eyüp LEO Club
- King’s School International Students Club
-Karaköy Rotaract Club(THK Coordinator)
Hobbies:
- Scuba Diving
- Mountaineering, Rock Climbing
- Badminton: Member of National Team, 1996
Bronze Medalist Turkish Games
- Artistic Gymnastics: Member of National Team, 1988 ? 1991
Golden Medalist Turkish Games
- Handycrafts for Internal Decoration
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Türk Liderler:
Abbas Güçlü,Adil Karaağaç, Ali Ağaoğlu, <Ali Kibar, Adnan Nas, Adnan Polat, Adnan Şenses, Ahmet Başar, Ahmet Esen, Alber Bilen ,Ahmet Cemal Kura, Ali Abalıoğlu, Ali Naci Karacan, Ali Sabancı, Ali Koç, Ali Saydam, Ali Talip Özdemir, Ali Üstay, Arman Manukyan, Arzuhan Yalçındağ, Asaf Güneri, Atila Şenol, Attila Özdemiroğlu, Avni Çelik, Ayduk Koray, Aydın Ayaydın, Aydın Boysan, Ayhan Bermek, AyşeKulin, Ayten Gökçer, Başaran Ulusoy, BedrettinDalan, Bedri Baykam, Berhan Şimşek, BetülMardin, Bülend Özaydınlı, Bülent Akarcalı, Bülent Eczacıbaşı, Bülent Şenver, CağvitÇağlar, Can Ataklı, Can Dikmen, Can Has, Can Kıraç, Canan Edipoğlu, Celalettin Vardarsuyu, Cengiz Kaptanoğlu, Cevdetİnci, Çoşkun Ural, Cüneyt Asan, Cünety Ülsever, Çağlayan Arkan, Çetin Gezgincan, DenizAdanalı, Deniz Kurtsan, Didem Demirkent, Dilek Sabancı, Dr. Oktay Duran, Ege Cansel, Em. Org. Çevik Bir, Emre Berkin, Engin Akçakoca, Enver Ören, Erdal Aksoy, Erdoğan Demirören, ErhanKurdoğlu, Erkan Mumcu, Erkut Yücaoğlu, Ergun Özakat, Ergun Özen, Erol Üçer, Ersin Arıoğlu, Ersin Faralyalı, Ersin Özince, Ethem Sancak, Fatih Altaylı, Fatih Terim, Ferit Şahenk, Ferruh Tanay,Feyhan Kalpaklıoğlu, Feyyaz Berker, Fuat Miras, Fuat Süren, Füsun Önal, Göksel Kortay, Güler Sabancı, Güngör Kaymak, Hakan Ateş, Halit Soydan, Halit Kıvanç, Haluk Okutur, Haluk Şahin, Hamdi Akın, Hasan Güleşçi, HayrettinKaraca, Hazım Kantarcı, Hilmi Özkök, Hüsamettin Kavi, Hüsnü Güreli , Hüseyin Kıvrıkoğlu, Hüsnü Özyeğin, Işın Çelebi, İbrahim Arıkan, İbrahim Betil, İbrahim Bodur, İbrahim Cevahir, İbrahim Kefeli, İdris Yamantürk, İhsan Kalkavan, İshak Alaton, İsmet Acar, İzzet Garih, İzzet Günay, İzzet Özilhan, JakKamhi, Kazım Taşkent, Kemal Köprülü, Kemal Şahin, Leyla Alaton Günyeli, LeylaUmar, Lucien Arkas, Mahfi Eğilmez, MehmetAli Birand, Mehmet Ali Yalçındağ, Mehmet Başer, Mehmet Günyeli, Mehmet Huntürk, Mehmet Keçeciler, Mehmet Kutman, Mehmet Şuhubi, Melih Aşık, Meltem Kurtsan, Mesut Erez, Metin Kalkavan, Metin Kaşo, Muharrem Kayhan, Muhtar Kent, Murat Akdoğan, Murat Dedeman, MuratVargı, Mustafa Koç, Mustafa Özyürek, Mustafa Sarıgül, Mustafa Süzer, Mümtaz Soysal, Nafi Güral, Nail Keçili, Nasuh Mahruki, Nebil Özgentürk, Neşe Erberk, Nevval Sevindi, Nezih Demirkent, Nihat Boytüzün, Nihat Gökyiğit, Nihat Sırdar, Niyazi Önen, Nur Ger, Nurettin Çarmıklı, Nuri Çolakoğlu, Nüzhet Kandemir, Oğuz Gürsel, Oktay Duran, Oktay Ekşi, Oktay Varlıer, Osman Birsel, Osman Şevket Çarmıklı, Ozan Diren, Özen Göksel, ÖzdemirErdoğan, Özhan Erem, Pervin Kaşo, R.BülentTarhan, Raffi Portakal, Rahmi Koç, Rauf Denktaş, Refik Baydur, Rıfat Hisarcıklıoğlu, SakıpSabancı, Samsa Karamehmet, Savaş Ünal, SedatAloğlu, Sefa Sirmen, Selçuk Alagöz, SelçukYaşar, Selim Seval, Semih Saygıner, SerdarBilgili, Sevan Bıçakçı, Sevgi Gönül, Sezen Cumhur Önal, SinanAygün, Suna Kıraç, Süha Derbent, Süleyman Demirel, ŞadanKalkavan, Şadi Gücüm, Şahin Tulga, Şakir Eczacıbaşı, Şarık Tara, Şerif Kaynar, ŞevketSabancı, Tan Sağtürk, Taner Ayhan, Tanıl Küçük, Tanju Argun, Tansu Yeğen, TavacıRecep Usta, Tayfun Okter, Tevfik Altınok, Tezcan Yaramancı, Tinaz Titiz, Tuna Beklevic, Tuncay Özilhan, Türkan Saylan, Uğur Dündar, Uluç Gürkan, Umur Talu, Ümit Tokçan, Üzeyir Garih, Vehbi Koç, Vitali Hakko, Vural Öger, Yaşar Aşçıoğlu, Yaşar Nuri Öztürk, Yılmaz Ulusoy, Yusuf Köse, Zafer Çağlayan, Zeynel AbidinErdem
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